Section 1 Introduction and Scope
Privacy Policy
RC Móveis Hospitalares, a privately held company headquartered at Avenida Moisés Forti, 1230, Capivari – São Paulo, Brazil, registered under Brazilian taxpayer ID (CNPJ/MF) no. 02.377.937/0001-06, takes your privacy seriously and is committed to the security and protection of the data of all its customers, partners, suppliers, and users of its corporate website and any other digital channels we operate, in particular http://www.rcmoveis.com.br/.
This Privacy Policy is intended to inform you how we use and disclose information collected during your visits to our Website rcmoveis.com.br and in the messages we exchange with you.
BY ACCESSING THE WEBSITE, SENDING COMMUNICATIONS, OR PROVIDING ANY TYPE OF PERSONAL DATA, YOU ACKNOWLEDGE AND AGREE TO THIS PRIVACY POLICY, which describes the purposes for and the ways in which we process the Personal Data you provide through the Website.
This Policy provides an overview of our privacy practices, the choices available to you, and the rights you may exercise with respect to the Personal Data we process. If you have any questions, contact us at: rcmoveis@rcmoveis.com.br.
Please note: this Policy does not apply to third-party applications, products, services, websites, or social media features that may be offered or accessed through the Website. Following these links may result in the collection or sharing of information by third parties whose privacy practices may differ from ours. We recommend that you read the privacy policies of any third-party website before allowing the collection and use of your Personal Data.
If you send us Personal Data relating to other individuals, you represent that you are authorized to do so and that you have obtained the consent required to permit the use of that information under the terms of this Policy.
Section 2 Definitions
Personal Data – any information that directly or indirectly identifies or may identify a natural person (e.g., name, CPF, date of birth, IP address, etc.).
Sensitive Personal Data – information on racial or ethnic origin, religious belief, political opinion, membership in a union or in a religious, philosophical, or political organization, data concerning health or sex life, and genetic or biometric data.
Processing of Personal Data – any operation performed on Personal Data, whether automated or not (collection, recording, organization, storage, modification, retrieval, use, sharing, deletion, etc.), as defined by applicable law.
Data Protection Laws – all legal provisions governing the Processing of Personal Data, including Brazilian Law no. 13.709/18 – the LGPD (Brazilian General Data Protection Law).
Section 3 Use of Personal Data
We collect and use Personal Data to manage your relationship with us and to serve you better when you browse our corporate Website (http://www.rcmoveis.com.br/) or request a quote, technical information, catalogs, or sales contact, personalizing and improving your experience.
Examples of use:
- Enabling us to contact you regarding quote requests, technical information, and sales support;
- Responding to questions, requests, and Communications;
- Confirming or correcting your registration information;
- Sending company information and content that may be of interest to you (e.g., product portfolio, new releases, events);
- Personalizing your browsing experience on the Website;
- Contacting you by the phone number and/or email address you provide, as permitted by law, for reasonable corporate and commercial purposes.
Personal Data may also be used, where necessary: (a) in accordance with Data Protection Laws; (b) to comply with the requirements of legal proceedings; (c) to comply with decisions issued by competent authorities; (d) to protect our operations; (e) to protect our rights, privacy, and safety, or those of you or third parties; (f) to detect and prevent fraud; (g) to exercise rights in administrative or judicial proceedings; (h) in any other cases permitted by law.
OUR WEBSITE IS NOT INTENDED FOR INDIVIDUALS UNDER 18 (EIGHTEEN) YEARS OF AGE, and we ask that such individuals not provide any Personal Data.
Section 4 Choosing not to provide Data
You are not required to share the Personal Data we request. However, if you choose not to share it, in some cases we may be unable to provide adequate support, respond to your requests, or deliver related communications and services.
Section 5 Data we collect
The general public may browse the Website without registering. However, certain features require you to submit Personal Data so that we can contact you and respond to your request (e.g., quotes, résumés).
When you contact us through the Website, we may collect:
- Contact data: first name, last name, phone number, city, state, and email address;
- Information you provide: the content of forms (questions, complaints, suggestions, compliments, quote requests, etc.).
While you browse the Website, we may collect:
- Location data (approximate geolocation);
- Preferences regarding the products/lines you are interested in;
- Browsing data: pages and content viewed, date/time, IP address, browser, device, operating system, and referring URL.
Some of this information may be collected through Automatic Collection Tools such as cookies, web beacons, and embedded links (see the "Cookies and similar technologies" section).
Anonymized/aggregated data: we may use anonymized or aggregated data for statistical purposes and to improve the Website.
Sensitive Personal Data: we do not collect it, unless you voluntarily enter it in open text fields (which we do not recommend).
Section 6 Sharing with third parties
We may share your Personal Data:
- With service providers that support us (hosting and storage, customer support, IT, information security, form management, delivery of communications, corporate advertising, and Website usage analytics), which may be located in Brazil or abroad;
- With partners you select to be contacted by (e.g., sales representatives), where applicable;
- In the event of a corporate reorganization, merger, acquisition, spin-off, or similar transaction.
Section 7 How Personal Data is collected automatically
When you visit the Website, it may store or retrieve information in your browser through cookies and similar technologies. This information helps the Website work properly and deliver a personalized experience. You can manage your cookie preferences in your browser settings.
Section 8 International Data transfers
Personal Data may be processed and stored with providers located in Brazil or abroad, always in compliance with applicable law.
Section 9 User Rights
At any time, you may request: (i) confirmation that processing is taking place; (ii) access to your Data; (iii) correction of incomplete, inaccurate, or outdated data; (iv) anonymization, blocking, or deletion of unnecessary or excessive data, or data processed in violation of the law; (v) data portability, where applicable and without affecting trade or industrial secrets; (vi) deletion of data processed based on consent, as provided by law; (vii) information about data sharing; (viii) information about the option to withhold consent and the consequences of doing so; (ix) withdrawal of consent.
If necessary, we may ask you to verify your identity. Some requests may not be fulfilled immediately due to legal obligations.
Section 10 Personal Data security
We adopt technical and organizational measures appropriate to the LGPD to protect Personal Data. However, no system is 100% secure. If you suspect a security breach, please notify us immediately.
Section 11 Hyperlinks to other websites and social media
The Website may contain links to partner websites and social networks and to third-party platforms (Facebook, Google, Microsoft, etc.). Each of these has its own privacy policy, for which we are not responsible. We recommend that you read those policies before submitting any Personal Data.
Section 12 Updates to this Privacy Policy
We may update this Policy at any time. The current version will be posted on the Website http://www.rcmoveis.com.br/ with an updated revision date. In the case of significant changes, we may notify you through the available contact channels or by posting a notice on the Website.
Continued use of the Website after any changes means that you accept the revised Policy. If you do not agree, please discontinue use of the Website.
Section 13 Person responsible for Personal Data processing
Data protection officer and contact
To exercise your rights or to ask questions about the processing of your Personal Data, please contact our privacy channel: ouvidoriaconfidencial@rcmoveis.com.br.
Last updated: 15/09/2025